Subject: Your reports on [% site_name %] Hello [% user.name %], FixMyStreet is being updated in [% cobrand.council_area %] to improve how problems get reported. As part of this process we are closing all reports made before the update. We noticed that you have [% report_count %] old [% nget('report', 'reports', report_count) %] on the system, which we've listed below. All of your reports will have been received and reviewed by [% cobrand.council_name %], so if your report is no longer an issue, you don't need to do anything. If you believe that the issue has not been resolved you can report it again here: [% cobrand.base_url %] [% FOR report IN reports %] [% report.title %] Reported [% report.time_ago %] ago. View report: [% cobrand.base_url_for_report( report ) %]/report/[% report.id %] ---- [% END %] The FixMyStreet team and [% cobrand.council_name %]